Privacy Policy

Nerra Network • Last updated: March 31, 2026

Nerra Network ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information across our website, podcast platform, newsletter, and services.

Nerra Network is based in Vancouver, British Columbia, Canada, and is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal privacy law. This policy reflects our commitment to compliance with PIPEDA and similar regulations.

1. Information We Collect

Information You Provide Directly

• Email Addresses: When you subscribe to our Buttondown newsletter, you provide your email address. This is collected explicitly with your consent.
• RSS Feed Subscriptions: When you subscribe to our RSS feeds, we may log your subscription data through our hosting provider.
• Contact Forms: If you contact us directly, we collect the information you provide (name, email, message).

Automatically Collected Information

• Web Analytics: We use web analytics tools to understand how visitors use our website. This includes:
  • IP address (anonymized)
  • Browser type and version
  • Pages visited and time spent
  • Referral source
  • Device type and operating system
• Cookies: We use cookies to enhance your experience. See our Cookie Policy (linked below) for details.
• Podcast Listening Data: If you use podcast apps to listen, those apps may collect usage data. We do not directly control this data.

2. How We Use Your Information

Purpose	Legal Basis (PIPEDA)
Send newsletter emails	Your explicit consent (opt-in)
Improve website and content	Our legitimate business interests
Analyze audience behavior	Our legitimate business interests
Respond to your inquiries	Your explicit request
Comply with legal obligations	Legal requirement
Send administrative updates	Contract performance / consent

3. Third-Party Services

We use the following third-party services that may collect and process your data:

Buttondown (Newsletter Platform)

• Collects: Email addresses, subscription preferences, engagement metrics (opens, clicks)
• Data Processing: Buttondown processes this data according to its privacy policy
• Your Data Rights: You can unsubscribe at any time via the link in any newsletter email

GitHub Pages (Website Hosting)

• Collects: Server logs (IP, access patterns)
• Data Processing: GitHub processes this data according to its privacy policy
• Note: GitHub may process data in the United States

Web Analytics

• We may use analytics services (such as Plausible, Fathom, or similar privacy-focused tools)
• These tools collect anonymized traffic data to help us understand how you use our site
• We do not track individual users across other websites

Podcast Hosting Platforms

• We use podcast hosting providers (e.g., Transistor, Buzzsprout) to distribute our shows
• These platforms may collect listener data (downloads, device type)
• You can review their privacy policies independently

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Newsletter Email: Retained as long as you remain subscribed. Deleted upon unsubscribe or request.
• Contact Form Data: Retained for 90 days after your inquiry is resolved, then deleted.
• Analytics Data: Retained for up to 12 months (non-identifying).
• Cookies: Retain for periods specified in each cookie (typically 1 year or less).
• Access Logs: Retained by GitHub Pages according to their standard retention (typically 90 days).

If you request deletion of your data, we will delete it within 30 days (subject to legal retention requirements).

5. Your Privacy Rights Under PIPEDA

Under PIPEDA, you have the right to:

• Access: Request access to all personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Withdraw Consent: Withdraw consent for newsletter emails at any time
• Complain: File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy has been violated

To exercise any of these rights, contact us using the information in the "Contact Us" section below.

6. Email Compliance (CASL)

Nerra Network complies with Canada's Anti-Spam Legislation (CASL). Our newsletter practices include:

• We only send emails to addresses that have explicitly consented (opt-in)
• Every newsletter email includes a clear unsubscribe link
• We identify ourselves clearly in the email
• We honor unsubscribe requests within 10 business days

If you believe you have received unsolicited email from Nerra Network, please contact us immediately.

7. Security

We take the security of your personal information seriously. We implement:

• HTTPS encryption for all data transmission
• Secure connections with third-party service providers
• Access controls limiting employee access to personal information
• Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Some of our service providers (e.g., GitHub Pages, Buttondown) may process data outside Canada. These transfers are necessary for the operation of our services. By using Nerra Network, you consent to the transfer and processing of your information internationally according to this Privacy Policy.

9. Children's Privacy

Nerra Network is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account if applicable.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of Nerra Network following any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

12. Complaint to Privacy Commissioner

If you are not satisfied with how Nerra Network has handled your privacy concern, you have the right to file a complaint with: